Surgery Connect - X-on
Surgery Connect is a hosted phone system specifically designed for General Practice in the UK, with a close eye on the Forward View. It can be installed a single small practice, or scale up to meet the needs hubs, federations, CCGs and specialist contact centres.
The system has close native integration with EMIS Web to allow patients to self manage appointments and for improved clinical efficiency with record popups, SMS and quick dialling. It is video enabled and has full speech recognition capabilities for patient accessibility. Call recordings and SMS history can be associated with patient records.
Surgery Connect has a commercial model that means all calls are included, together with unlimited line capacity for inbound and outbound calls. A rapidly growing customer base is willing to recommend the system and quality of the support operation.